CheckMySystems sponsors Spectrum Gaming community

CheckMySystems are delighted to announce sponsorship of the Spectrum Gaming online community for young autistic people.

Spectrum Gaming provides an outlet for young people to build meaningful friendships, increase their self-acceptance, and develop a more positive perspective of autism through gaming.

Darren Rewston, Managing Director of CheckMySystems Ltd., comments, “Over the years, CheckMySystems have supported many youth community projects and sports teams, and we’re delighted to add Spectrum Gaming as our latest partner”

“Andy and the volunteers at Spectrum Gaming have been doing a great job with the resources they have, and we look forward to seeing our sponsorship money being used to take it to the next level.”

Andy Smith, founder of Spectrum Gaming comments, “The sponsorship money from CheckMySystems will go a long way to help amplify our message, and enable more autistic young people to join the Spectrum Gaming community.”

For more information about Spectrum Gaming and the work they do, email info@nullspectrumgaming.net or visit www.spectrumgaming.net

Video Analysis Solutions become CheckMyCCTV™ Retail Sales Partner

We’re delighted to announce Video Analysis Solutions as UK Retail Sales partner for our award-winning CheckMyCCTV™ remote maintenance checking solution.

Video Analysis Solutions work with a large number of integrators to build cost effective bespoke IP systems for clients in the retail sector.

Darren Rewston, Managing Director of CheckMySystems Ltd., comments “Highstreet retail has been particularly badly hit by the coronavirus, and are looking to reduce operating costs, staff workload, and system downtime, which is where our CheckMyCCTV™ solution can help.

Video Analysis Solutions have extensive expertise in the retail security sector, allowing them to provide 24/7 remote CCTV maintenance checking as part of their overall solution.”

Martin Meakins, Managing Director of Video Analysis Solution Ltd., also comments “Retailers are looking at new solutions to save them time, money, and energy, and CheckMyCCTV™ can provide that in parallel with our own analytics solutions.”

CheckMyCCTV™ is now available through Video Analysis Solutions for Retail and multi-site projects, for more information contact 0845 642 2426 or info@nullvideoanalysis.tv

Support for Panasonic NVRs added to CheckMyCCTV™

We’re delighted to announce that support for Panasonic NVRs have been added into CheckMyCCTV™

CheckMyCCTV™ automatically checks remote CCTV installations for faults and other issues, so Integrators can provide a proactive and targeted service.

Darren Rewston, Managing Director CheckMySystems Ltd., comments, “The addition of Panasonic NVR platforms extends our list of supported manufacturers further.

Integrators can offer additional piece-of-mind that their customers’ Panasonic CCTV systems are working, fit for purpose, and compliant across their multi-site installations, at a fraction of the time and cost it would take to manually check them.”

The checks that can be performed on Panasonic NVRs using CheckMyCCTV™ include:

Network Status – Ensures connectivity to the system.
Camera Status – Checks the status of the cameras connected to the system.
Image Check – Checks for camera alignment, images which are too bright or dark, or out of focus.
Record Duration – Ensures the system is recording for the correct user-defined time period.
Recording Check  – Checks if the system is recording correctly.
Time Accuracy – Ensures the time and date on the device is accurate. …and more

For more information about Panasonic Security Products, visit business.panasonic.co.uk

What’s the hidden cost of Annual CCTV Maintenance to end-users?

Annual CCTV maintenance usually comprises of one engineer visit a year, followed by the end-user checking and reporting issues.

The assumption was that this cost was pretty insignificant in the scheme of things, but is it? Let’s work it out.

Here’s the typical example we’re going to use: 

A retail chain of 50 shops, the CCTV is checked every day by a staff member, and each check takes ~10 minutes to complete. To keep things simple, we’ll assume minimum wage at £8.72/hour but ignore other staff costs:

The cost of each 10 minute check is £8.72/6 = £1.45

The cost per year to check each store is £1.45 x 364 = £527.80

So, the cost per year to check every store is £527.80 x 50 = £26,390

Wow! So it’s costing the retailer over £26,000 ever year to check their CCTV systems across 50 stores, on top of the cost of the CCTV maintenance contract!

Obviously, these are fairly simplistic calculations, but certainly not the ‘insignificant amount’ that was expected.

So the next question is; how can you help reduce this cost?

The answer is pretty simple – do their CCTV checks for them. But that doesn’t mean replicating what they are doing and absorbing the cost. Check their CCTV remotely and automatically as part of your value-added service.

Here’s a few typical reasons why end-users shouldn’t be relied upon to check and report CCTV problems:

  1. They are not trained to find faults.
  2. They’re most likely too busy doing their job.
  3. The systems may not be accessible or remotely installed.
  4. Not all CCTV faults and issues are obvious.
  5. The employee checking may benefit from it not working!

Fortunately, CCTV maintenance is changing, and the onus to check CCTV systems is now moving away from the end-user, driven in part by necessity.

During lock-down, it was impossible for end-users to check their CCTV systems, leaving them at risk. Systems had to be remotely checked to ensure they are working (if they were checked at all).

However, these manual checks can take up a large amount of time and resource when you have 10, 100, or 1000’s of systems that need to be checked on a daily basis, which is where our award-winning CheckMyCCTV™ checking solution can help.

CheckMyCCTV™ automatically checks your customers’ remote CCTV systems 24/7 for faults, operation, and compliancy issues as part of your service.

You can see the status of all your customers CCTV systems at any point in time and detect issues as they happen, allowing you to target service visits when they are needed.

By automating your remote CCTV maintenance checks, you will ensure your customers’ CCTV is working, compliant, and fit for purpose without them needing to do anything, and you’ll also benefit by:

  • Generating additional recurring revenue streams,
  • Using your resources more effectively, and
  • Reducing your costs and manpower requirement.

More than 25,000 CCTV systems are remotely maintenance checked 24/7 using CheckMyCCTV™, are yours?

For more information, or a FREE Trial, visit www.checkmysystems.com/trial or contact us at sales@nullcheckmysystems.com or +44 161 8706137

The original LinkedIn Poll can be found HERE.

Are end-users at fault if their CCTV isn’t working?

We conducted a poll on LinkedIn posing a hypothetical question:

“Your customer had a break-in and the CCTV wasn’t working. Whose fault is it?”

Without any other information, an overwhelming number of respondents (over half of 171 votes) indicated that it was the user at fault for not reporting the issue prior to the break-in.

The result of the poll raised a few eyebrows – the customer has already had a break-in and now it’s their fault for not finding the issue first!

To some extent it should come as no surprise, CCTV maintenance contracts have traditionally required the end-user to check their systems regularly.

This has been a legacy of the industry for the last 30 years since recording to video tape, but it begs the question, why?

Here’s a few typical reasons why end-users shouldn’t be relied upon to check and report CCTV problems:

  1. They are not trained to find faults.
  2. They’re most likely too busy doing their job.
  3. The systems may not be accessible or remotely installed.
  4. Not all CCTV faults and issues are obvious.
  5. The employee checking may benefit from it not working!

Fortunately, CCTV maintenance is changing, and the onus to check CCTV systems is now moving away from the end-user, driven in part by necessity.

During lock-down, it was impossible for end-users to check their CCTV systems, leaving them at risk. Systems had to be remotely checked to ensure they are working (if they were checked at all).

However, these manual checks can take up a large amount of time and resource when you have 10, 100, or 1000’s of systems that need to be checked on a daily basis, which is where our award-winning CheckMyCCTV™ checking solution can help.

CheckMyCCTV™ automatically checks your customers’ remote CCTV systems 24/7 for faults, operation, and compliancy issues as part of your service.

You can see the status of all your customers CCTV systems at any point in time and detect issues as they happen, allowing you to target service visits when they are needed.

By automating your remote CCTV maintenance checks, you will ensure your customers’ CCTV is working, compliant, and fit for purpose without them needing to do anything, and you’ll also benefit by:

  • Generating additional recurring revenue streams,
  • Using your resources more effectively, and
  • Reducing your costs and manpower requirement.

More than 25,000 CCTV systems are remotely maintenance checked 24/7 using CheckMyCCTV™, are yours?

For more information, or a FREE Trial, visit www.checkmysystems.com/trial or contact us at sales@nullcheckmysystems.com or +44 161 8706137

The original LinkedIn Poll can be found HERE.

Mobotix camera support added into CheckMyCCTV™

We are delighted to announce that Mobotix cameras are now compatible with our award-wining CheckMyCCTV™ maintenance monitoring solution.

CheckMyCCTV™ has traditionally been used to monitor multi-site CCTV systems such as retailers, hotel chains, car dealerships, and banks etc.

We’re now seeing an increase in demand to many other types of systems including rapid deployed CCTV towers, and systems in harsh environments; with recording directly to SD Cards on the camera or to NAS devices.

In these high-risk environments, it’s more important than ever to ensure that the CCTV systems are operational and fit for purpose 24/7.

CheckMyCCTV™ automatically checks and reports issues with the cameras, recordings, or image quality, so engineering resource can be targeted proactively.

Darren Rewston, Managing Director of CheckMySystems Ltd. comments “We have seen growing demand for Mobotix camera support from our existing customer base, the flexibility of Mobotix cameras means they are a great fit for our customers installing cameras in any environment.”

Adding “We’ve optimised our Mobotix camera integration to check all the installed camera modules, whether colour, b&w, or thermal, to ensure they are working and fit or purpose.”

For more information about Mobotix products, visit www.mobotix.com

Contact us for more information about CheckMyCCTV™, or click HERE to activate your free trial.

EMCS extend CCTV Sentry service to non-monitored systems

Remote CCTV maintenance checking service from EMCS now available on non-monitored systems.

Long term CheckMyCCTV™ monitoring partner, EMCS, are extending their CCTV Sentry 24/7 remote maintenance checking service to include non-monitored systems.

As the lock-down is preventing CCTV Installers making their usual maintenance visits, it is more important than ever to ensure the on-site CCTV is working and fit for purpose, especially as property may be closed, or operating at reduced times.

CCTV Sentry is already included as standard with EMCS monitored CCTV connections, and customers can now add non-monitored systems, as long as there is network connectivity to the system.

Darren Rewston, Managing Director of CheckMySystems Ltd., commented “At this difficult time, where it’s not possible to attend sites to conduct maintenance visits, the CCTV Sentry service from EMCS is invaluable in ensuring that customers’ systems are working and fit for purpose, whether they are monitored or not.”

There is no setup cost, or long term contract, you simply pay for each system connected on a month by month basis.

For more information on CCTV Sentry 24/7 remote maintenance checking, contact EMCS on 0800 716 179 or sales@nullemcs.co.uk

CheckMyCCTV™ Monitoring Partner scheme launched

Given the unprecedented lock down in many countries following the corona virus outbreak, many CCTV Installers have found themselves unable to attend sites to perform their planned CCTV maintenance visits.

This is leaving end-users at risk of faulty CCTV systems leaving their sites at risk, at a time where crime rates are increasing and properties are being left unoccupied. To counter this, we are launching the CheckMyCCTV™ Monitoring Partner scheme.

As many CCTV monitoring stations already have connectivity into their customers’ sites, they are able to perform automated remote maintenance checks 24/7 using our award-winning CheckMyCCTV™, with no setup on site required.

The checks include:

Connection Issues
Reports when the connection to the CCTV system fails or the system goes offline.
Camera Failures
Detects if a camera has developed a fault or is tampered with.
Image Integrity
Detects if the camera images are too bright or dark, out of focus, or out of alignment.
Hard Disk Failures
Detects hard disks failures or if it stops recording.
Recording Issues
Reports if the system is recording for less than the expected duration.
Time & Date Inaccuracy
Reports when the time is incorrect or tampered with.

Customers receive a scheduled daily status report email from our monitoring partners, and a live web status link showing sites will issues, so they can target only sites with issues.

Monitoring partners get these benefits:

  • FREE CheckMyCCTV™ Software with your branding
  • FREE configuration and remote training.
  • Extended Trial period.
  • Cost effective Pay-as-you-go monthly pricing.

Register to become a monitoring partner:

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CheckMyCCTV™ adds support for Hanwha Wisenet NVRs

Support for Hanwha Wisenet NVRs added to CheckMyCCTV™

We’re delighted to announce that as part of our programme to add support for more brands into CheckMyCCTV™, Hanwha Wisenet NVR platforms have now been added to the class-leading remote maintenance platform.

CheckMyCCTV™ automatically checks remote CCTV installations for faults and other issues, so Integrators can provide a proactive and targeted service.

Darren Rewston, Managing Director CheckMySystems Ltd., comments, The addition of the popular Hanwha Wisenet platforms gives Installers a real unique selling point across multi-site installations. By offering customers additional piece-of-mind that their CCTV is working and fit for purpose, and reducing the time and effort it takes to support multiple installations.

The checks that can be performed on Hanwha Wisenet NVRs  using CheckMyCCTV™ include:

Network Status – Ensures connectivity to the system.
Camera Status – Checks the status of the cameras connected to the system.
Image Check – Checks for camera alignment, images which are too bright or dark, or out of focus.
Record Duration – Ensures the system is recording for the correct user-defined time period.
Recording Check  – Checks if the system is recording correctly.
Time Accuracy – Ensures the time and date on the device is accurate. …and more

These checks ensure that the system is working and operating as expected in a fraction of the time it takes to manually check them.

For more information about Hanwha Wisenet products, visit www.hanwha-security.com

Alert Monitoring add CheckMyCCTV™ to their service offering

We are delighted to announce Alert Monitoring as our latest CheckMyCCTV™ Monitoring Partner.

Based in Trowbridge, Wiltshire, Alert Monitoring provide a range of remote monitoring services that can be applied to all business types. 

The Monitoring Station operates 24/7, 365 days a year, and has a team of SIA accredited operators delivering a highly responsive and proactive service.

As part of that responsive and proactive service, CheckMyCCTV™ is now available as an option to check and ensure CCTV systems are working and fit for purpose when they are needed most. 

Darren Rewston, Managing Director of CheckMySystems Ltd., commented “We’re delighted to welcome Alert Monitoring to our ever growing list of Monitoring Partners” adding “Monitoring stations often have hundreds or even thousands of systems, and having an automated and reliable method of ensuring they are all working and fit for purpose is essential in ensuring that customers are getting the service they expect.”

Paul Rolfe, Director of Alert Monitoring added “Our customers depend on their CCTV systems working when they’re called upon, by utilising CheckMyCCTV™ we can identify CCTV issues and report them to the service team before they become critical, reducing downtime and risk.”

For more information, visit Alert Monitoring at www.alertmonitoring.uk or call 
0333 999 9565.